Customer Service is our #1 Priority because it’s not just water
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The Package Price you picked is the price you get! NO additional charges will ever be added to your subscription.
Act now and we can include cups to also be delivered along with your bottled water!
Some Typical Questions:
How will I be billed?
You will always be billed for your base subscription, including on your first order. The day after a delivery a copy of the receipt will be emailed to you.Your credit/debit card on file will then be charged. Bank transfers (ACH) are available if that is your preferred method of payment.
What about Taxes?
Taxes will show up on your final bill. At that time we will charge your credit card.
What is included in my subscription?
Every 4 weeks you will receive a delivery. Contact us to add more products anytime!
Did I just sign a contract?
Nope! No contracts here
If you should have any questions or concerns, please don’t hesitate to call or email!
Phone: 800-825-PURE (7873)
Live Chat: Our customer service representatives are available Monday – Friday from 8AM to 4:30PM.
If you contact us outside of these hours, we will respond the following day.